BAZZ Product WARRANTY

BAZZ 's warranty applies to manufacturing defects affecting its products which existed at the time of the purchase of the product, that are non-apparent, and are unknown to the buyer, for the following periods of time (depending on the product category or the collection) :

  • Recessed Fixtures = 5 years
  • Decorative Light Fixtures = 1 year
  • Under Cabinet Light Fixtures = 3 years
  • BAZZ LED Bulb = 3 to 5 years
    WARNING: Warranty does not apply to free bulbs included with light fixtures
  • Cabinet Handle = 1 year
  • Door Handle = 10 years (Exception: JIB by BAZZ = 5 years)

All products collection other than BAZZ (ex. JIB or STAK) = 1 year*
* It can change according to the collection. 

 

This warranty applies to the product only and does not cover the installation of the product. The warranty does not apply to material, economic, and/or physical damages or losses caused by the product. This warranty will not apply to any damages and/or losses caused by an incorrect use, installation or maintenance of the product. The manufacturer is therefore not liable for damages to the product or material, economic and/or physical damages or losses caused by an incorrect use, installation or maintenance of the product.

If the buyer considers that the product is affected by a defect, the buyer should return the product to the point of purchase or send an email to service@bazz.ca.

Should the buyer decide to send an email to service@bazz.ca, a description of the alleged problem should be included in the email and a proof of purchase as well as the picture clearly illustrating the alleged defect should be attached to the email. The buyer should also return the product to BAZZ at his/her own expense. After product inspection, if the warranty applies, BAZZ will repair or replace the product free of charge.